Build a chatbot from the information your team already uses

What is thinkstack.AI?

Thinkstack is a platform for building AI chatbots and agents around an organization's own information. Its official documentation lists files, website URLs, question-and-answer pairs, CSV data, and Notion as knowledge sources. Zapier can bring updates from other tools into the knowledge base. The product also offers website or app embedding and messaging integrations, allowing a team to make selected information available through a conversational interface and extend that interface with workflow actions.

Keep the knowledge source manageable

Supported file formats include PDF, Word, text, and Markdown. Notion integration lets users select pages or databases, while website crawling supports static and JavaScript-rendered content. Incorrect replies can be reviewed in chat history and corrected with saved Q&A entries. The official materials also describe human handoff and optional actions such as ticketing, booking, or CRM updates.

Separate information from permission to act

Begin with a concise collection of approved answers and test how the bot handles missing or contradictory information. Decide which conversations should move to a person. Add actions only after the answer flow is reliable, and specify the conditions for each action. Keep an owner for every source so document changes and expired policies are reflected in the bot.

Features to explore

• Multiple knowledge-source formats
• Notion and Zapier connections
• Web and messaging deployment
• Human handoff and optional actions

Who is thinkstack.AI for?

Useful for teams creating customer support or internal knowledge assistants from existing documentation. It suits organizations that want to combine several source types and maintain a clear process for correcting answers over time.

Before you get started

Only connect information the intended audience may access. Confirm channel and action availability, test source updates, and review chatbot corrections; retrieval from company data does not ensure every generated answer is correct.